KVKK Information Notice

Data Controller:
ESPESYAL KAHVE GIDA SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: Caferağa Mah. General Asım Gündüz Cad. No: 62, Interior Door No: 5, Kadıköy / Istanbul
Phone: +90 533 441 37 40
Email: info@dabov.com.tr


Website: https://www.dabov.com.tr

ESPESYAL KAHVE GIDA SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“Company”) processes your personal data as a “Data Controller” in accordance with the Turkish Personal Data Protection Law No. 6698 (“KVKK”).

This Information Notice explains how your personal data is collected, processed, transferred and stored.

1. Personal Data Processed

Personal data processed includes:

  • Name, surname

  • Phone number

  • Email address

  • Billing and shipping addresses

  • Membership information

  • Order and payment data (masked)

  • IP address and cookie data

  • Device information

  • Customer support requests and communication records

2. Purposes of Processing

Personal data is processed for:

  • Managing order and sales operations

  • Delivery and logistics processes

  • Billing and accounting

  • Membership operations

  • Customer support

  • Compliance with legal obligations

  • Digital marketing activities (with explicit consent)

  • Site usage analysis (Google Analytics etc.)

  • Ensuring system and data security

3. Methods of Collection

Your data is collected electronically through:

  • Website forms

  • Membership and checkout processes

  • Cookies

  • Email, phone, and support channels

4. Legal Grounds for Processing

Your personal data is processed based on the following legal grounds:

  • Establishment or performance of a contract

  • Fulfillment of legal obligations

  • Explicit consent

  • Legitimate interests of the Company

  • Situations required by law

5. Transfer of Personal Data

Personal data may be shared with:

  • Cargo companies

  • Banks and payment institutions

  • Email/SMS service providers

  • Technical infrastructure providers

  • Authorized public institutions

in accordance with the KVKK.

6. Retention Periods

Personal data is retained:

  • As required by applicable legislation

  • As long as processing purposes continue

  • For the duration of contractual relations

on secure servers.

7. Your Rights as a Data Subject

Under Article 11 of KVKK, you have the right to:

  • Learn whether data is processed

  • Request information

  • Learn processing purposes

  • Request correction of inaccurate data

  • Request deletion or anonymization

  • Learn third parties to whom data is transferred

  • Object to processing

  • Claim compensation for damages

Requests may be submitted to info@dabov.com.tr

.

8. Contact

For all requests, you may contact the Company using the information above.