Privacy Policy

ESPESYAL KAHVE GIDA SANAYİ VE TİCARET LİMİTED ŞİRKETİ (“Company”) places great importance on the privacy and security of all personal data collected through https://www.dabov.com.tr

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This Privacy Policy explains how personal information is collected, processed, stored and protected.

1. Personal Data Collected

The following information may be collected during user interactions:

  • Name and surname

  • Phone number

  • Email address

  • Billing and shipping addresses

  • Masked payment transaction data

  • IP address and device information

  • Membership data

  • Cookie data (Google Analytics, Meta Pixel, etc.)

2. Purposes of Processing Personal Data

Personal data is processed for:

  • Managing order transactions

  • Delivery of products

  • Customer support operations

  • Membership and account management

  • Billing processes

  • Fulfilling legal obligations

  • Marketing and promotional activities (with explicit consent)

  • Improving user experience

  • Analytics and measurement via cookies

3. Transfer of Personal Data

Personal data may be shared with:

  • Cargo companies

  • Payment service providers

  • Banks

  • Email and SMS service providers

  • Infrastructure/hosting providers

  • Authorized public authorities (upon request)

4. Storage of Personal Data

Data is stored:

  • For the period required by law

  • As long as contractual relations continue

  • For the time necessary for processing purposes

in secure servers and databases.

5. Rights of Data Subjects

Under applicable data protection laws, users have the right to:

  • Learn whether their data is processed

  • Request correction of inaccurate data

  • Request deletion or anonymization

  • Object to processing

  • Learn transferred third parties

  • Claim compensation in case of unlawful processing

Requests should be sent to info@dabov.com.tr

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6. Cookie Usage

This website uses cookies to enhance user experience.
Mandatory, performance (Google Analytics) and advertising cookies (Meta Pixel etc.) may be used.

Users can manage cookies through browser settings.

7. Data Security

Personal data is protected through:

  • SSL encryption

  • Secure server infrastructure

  • Technical and administrative measures

Regular security audits are performed to prevent unauthorized access.

8. Third-Party Links

The Company is not responsible for the privacy practices or content of external websites accessed through links on the website.

9. Changes to This Policy

This Privacy Policy may be updated when necessary.
The latest version will be available at https://www.dabov.com.tr

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